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Documentation

Everything you need to set up, run and grow your business on bnoula. No technical skills required.

Getting started

Create your account, pick your industry, and take your first booking — usually the same day.

  • Sign up and choose from 13 ready-made business types
  • Add your services, staff and working hours
  • Share your booking link on WhatsApp or Instagram

Bookings & calendar

Real-time availability, per-staff scheduling and two-way Google Calendar sync keep your day clash-free.

  • Set per-staff hours, breaks and time off
  • Customers self-book only free slots
  • Automatic reminders cut no-shows

Payments & deposits

Take deposits and full payments by card, PayPal or crypto — in your local currency, with automatic receipts.

  • Stripe, PayPal and NOWPayments (crypto)
  • Require a deposit to lock a slot
  • Invoices and receipts generated for you

WhatsApp & messaging

Confirmations, reminders and an AI concierge on WhatsApp — with SMS and email fallback.

  • AI answers questions and books appointments
  • Every message in the customer’s own language
  • Per-shop spending limits keep costs predictable

Team & clients

Manage staff, roles and a full client CRM — leads, conversations and history in one pipeline.

  • Invite staff with scoped permissions
  • Every client, payment and note in one place
  • Loyalty, coupons and referrals built in

API & webhooks

Build on your own data with a documented, key-authenticated REST API and real-time webhooks.

  • REST API v1 with API-key auth
  • Webhooks for booking & payment events
  • Connect 6,000+ apps via Zapier